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Public File

Radio stations in the UK are regulated by law. The regulator is Ofcom, which awards licences and regulates content in accordance with the Broadcast Code.

Wiltshire's GWR FM works to operate within all of the conditions of its licence and the Code and welcomes comments about its output from listeners and advertisers.

If you want to comment on anything or make a complaint, please contact the Programme Controller on 01793 663061, or email by using the link at the bottom of the page. Your comments will be responded to promptly and will be fully investigated.

Ofcom requires that we maintain a Public File. The information and links below make up the Public File for Wiltshire's GWR FM and contain further details of the licence under which we operate. You can find more information on the Public File by following the link to the Ofcom website at the bottom of this page.

Operational:

Wiltshire's GWR FM broadcasts to Swindon and surrounding areas on 97.2 FM, West Wiltshire and the surrounding area on 102.2 FM and 96.5 FM in Marlborough. GWR FM also broadcasts online at gwrfm.co.uk and on the Swindon & Wiltshire DAB Digital Radio Multiplexes.

Contact Details:

You can write to us at Wiltshire's GWR FM, Chiseldon House, Stonehill Green, Westlea, Swindon, SN5 7HB. The Switchboard number is 01793 842 600 for all enquiries.
The following members of the GWR FM staff can all be contacted by email: 

Mark Franklin Programme Controller mark.franklin@gcapmedia.com
Lisa Darby Head of Sales lisa.darby@gcapmedia.com
Hannah Keizer Marketing Manager Hannah.keizer@gcapmedia.com
Rachel Serratore Administration Manager rachel.serratore@gcapmedia.com
Charlotte Saker News Editor charlotte.saker@gcapmedia.com


Format:

Our Format is the document issued to us by Ofcom, which sets out the requirements for GWR FM's programme output. You can view GWR FM's Format by using the link below.

News:

GWR FM broadcasts news bulletins on the half-hour between 0600 to 0900 and 1600 to 1800. News bulletins run hourly from 0900 to 1600 on weekdays. These bulletins contain a mix of local, national and world stories, along with sport, weather and entertainment news. At the weekend, bulletins containing local, national and world news are broadcast on GWR FM between 0700 and 1300. National bulletins run between 1300 to 1900 on Saturdays and 1300 to 1600 on Sundays. Additionally, national bulletins are broadcast from 2200 through until 0500 seven days a week.

Our current local news stories can be accessed via the link at the bottom of this page.

In Swindon and West Wiltshire your news team is: Charlotte Saker, Simon Fyles, Lorna OKeeffe and Adrian Stirrup
 
Recent news stories that we have covered on air include:

• Gypsy Sites rejected in Wiltshire.

• Research reveals local children as young as 9 smoking.

• Wiltshire Carers under pressure. 

Charlotte Saker leads the News team, with Broadcast Journalists Adrian Stirrup, Lorna OKeeffe and Field Reporter Simon Fyles. You can contact the news team by calling 01793 66 30 30 or by emailing them using the link below.

Programme Automation on GWR FM:

Monday to Friday from 1 till 2pm GWR is automated. 

Local Programming on GWR FM:

All of GWR FM's weekday daytime output (0600-1000 and 1300 - 1900) and peak time weekend output (0800-1200 Saturday, 0800-1200 Sunday) is produced and presented from our local studios.

Phillipa Collins Weekdays 1000 - 1300 is produced at studios owned and operated by GWR FM's parent company GCap Media plc.

Off peak programming - Kevin Hughes, Wind Down Zone, Dan Wood & Andy Henley, Entertainment Weekly, Mark Dennison, Jeremy Kyle, Party Anthems, hit40uk, Jo Russell and Jason Donovan, is produced at various studios, owned and operated by GWR FM's parent company GCap Media plc.

Complaints:

Ofcom, the government regulator with responsibilities for local radio, has produced localness guidelines that this station adheres to. These guidelines can be read by following the link at the bottom of this page.

In addition all local radio stations have written formats that they must follow at all times. You can read ours by clicking the link at the bottom of this page.

If you have a complaint to make about this station, in the first instance you should contact the Programme Controller, Mark Franklin at:

Wiltshire's GWR FM
Chiseldon House
Stonehill Green
Westlea
Swindon SN5 7HB

If you are unhappy with the response you receive, you can complain directly to the regulator, Ofcom. Their website, which you can access using the link at the bottom of this page, has full details about how to do this.

Local Events/Charity Support:

GWR FM operates its own registered charity, GWR Kids. It is tasked with raising money to help improve the lives of young people within the GWR FM broadcast area. For more details please click on the link below.

In December 2007 we ran our 25th GWR FM Christmas Appeal for GWR Kids and the 17 hour live auction raised over £51,000 for the charity.

GWR FM is proud to have supported many local events in 2007 and 2008, including Race for Life, the Swindon Half Marathon, the Crimestoppers Family Fun Day at Bowood, and the Emergency Services Show in Hullavington.

GWR FM also proudly supported the fireworks in Swindon, Devizes and Cirencester, and the Christmas Lights in Swindon, Old Town, Trowbridge, Devizes and Chippenham.

We support these events by attending them with our presenters and Thunders, giving on-air coverage, and offering online coverage including event details, listener comments and feedback, photos and video footage.

Our current online events guide and some photos and video from recent local events can be seen by clicking on the links below.

Links:

Our recent news stories - http://www.wiltshiresgwrfm.co.uk/news
Email GWR FM's Programme Controller - mark.franklin@gcapmedia.com
Email the GWR FM news team - wiltshire.news@musicradio.com
General enquiries email - rachel.serratore@gcapmedia.com
Wiltshire's GWR FM's programme schedule - http://www.wiltshiresgwrfm.co.uk/djsandshows
GWR FM's charity, GWR Kids - http://www.wiltshiresgwrfm.co.uk/charity
See the Wiltshire's GWR FM playlist - http://www.wiltshiresgwrfm.co.uk/playlist.asp
Ofcom website - http://www.ofcom.org.uk
Wiltshire's GWR FM's format - http://www.ofcom.org.uk/static/radiolicensing/amfm/analogue-main.htm
Wiltshire's GWR FM local events guide - http://www.wiltshiresgwrfm.co.uk/calendar/
Photo gallery: recent events - http://www.wiltshiresgwrfm.co.uk/sectional.asp?id=16057